BelAir Cantina, Oak Creek

More Miss Than Hit. Decided to go to the BelAir Cantina on Sunday after some shopping. The reviews looked good and it was close by. My daughter and I were seated by a server and told the brunch was available or we could order off the menu. When the server for our table came to get our drink order she took the menus and said we had been given the wrong ones. Ok, no big deal. We got the new menus and discovered that the items we had wanted were not offered during brunch. She dropped off chips and three dipping sauces/salsas – salsa Verde, Roasted salsa & spicy Arbol. Only the salsa Verde had flavor. The roasted salsa was made up of charred bits of tomato skin and tasted more burnt than roasted. The spicy Arbol looked like pale tomato soup and tasted like it. Please do not label something as “spicy” if it has no flavor. Disappointing. We each ordered three tacos (of varying ingredients) with rice, black beans & pinto beans. The food came out very quickly and, besides the skin on top of the beans, looked very appetizing. Sadly, the food was not. I don’t know how all the flavor can be sucked out of food but these folks have discovered the secret. The meats were dry & tasteless. The carnitas was chewy & and the only flavor was from the pico. The carne asada was dry and tasteless. The pollo verde suffered a similar fate as the carnitas – chewy, stringy bits of bland meat that we’re overpowered by the condiments they came with. The slaw that came with the shrimp tasted raw and did not seem to be dressed with any citrus. Finally, the gringo was an unseasoned pile of ground beef. The rice, even though it looked as though it had been cooked with, carrots, corn, peas and seasoning managed to taste exactly like white rice and nothing else. The best part (part that had flavor) of the meal were the beans. The black beans were pureed baby food but had a nice flavor while the pinto beans had flavor and chunks of beans. Painted on some tables and tagged on the menu is the tagline “I’LL go if you go” and I understand now that this is either a dare or the most lackluster endorsement for a restaurant. I would not recommend this place unless you have been placed on a bland diet by your doctor. They contact you and ask for more information but when you do the management does nothing. The managers customer service is terrible. Looks like they care but they don’t.

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